Privacy, data export and account deletion

What the app keeps

• Your account, your settings and your business data: cards, lots, sales, trades, expenses, photos you save.
• Never your selling platforms’ logins, never your card number.
• Scanning recognises cards on your iPhone. Scan images do not leave the device, except the photo you choose to save.
• Your data is hosted in the European Union, in Germany.

Export your data

1. Tap Account, then "Export my data".
2. Tap "Generate the export". The server prepares a full JSON file and one CSV file per data type.
3. Share or save the file.

The export needs a connection. It is limited to a few requests per day.

Delete your account

1. Export your data first, especially your registers if you are a micro-entrepreneur.
2. Cancel your App Store subscription: deleting the account does not stop it. The "Manage my subscriptions" link takes you there.
3. Tap Account, then "Delete my account". Type the word asked, then tap "Delete permanently".

Deletion is immediate, or postponed by 1 to 30 days if you choose; you cancel it during that time by signing in again. It erases your data, your photos, your team space and your tokens. It cannot be undone afterwards.

Good to know

• Community price statistics already published are anonymous and stay; your sales leave the next calculation.
• For any question about your data: privacy@pokeback.app.