Write to us from the e-mail address of your account. We check that the request comes from the account holder, then delete the account within one month at most and confirm it to you.
Your collection, storage locations, lots and costs, sales, trades, expenses, listings, goals and imports.
Your photos, proofs of sale and purchase receipts: erased from our storage within 48 hours.
The pages followed by your scouts, your eBay connection, your access tokens, your storefront and your public links.
Your organisation: your members lose access, their own data stays intact.
Your usage statistics and your activity log; in other organisations’ logs, your name is removed.
What is kept
An anonymous record of the deletion: dates and volumes, with no identifier or e-mail.
Subscription billing records, for 10 years, under our accounting obligations.
Your sale prices already merged into the anonymous community prices, which cannot lead back to you.
Encrypted backups until the end of their rotation, 12 months at most: deleted data then disappears from them.
And your subscription
App Store subscription: iPhone Settings, your name, Subscriptions, or "Manage my subscriptions" in the app. Only Apple can stop it, and it continues until you cancel it.
Subscription bought on the web: Subscription page of the web app, before deleting the account.
A refund of an App Store purchase is requested from Apple, at reportaproblem.apple.com.
