Terms of use

1. Purpose

These terms govern the use of the Pokeback app for iPhone and iPad and of the Pokeback web app, published by GABEM SAS, a French simplified joint-stock company (société par actions simplifiée) with a share capital of €500, registered office 11 avenue Ernest Lairolle, 06100 Nice, France, registered with the Nice Trade and Companies Register under number 105 578 355. By creating an account, you accept them.

Pokeback is a management tool for trading card collectors and resellers: multi-game and multilingual catalogue, scanning, collection and storage locations, purchases and costs, sales, trades, listings, margins, goals, indicative tax tracking, imports and exports.

Pokeback is not a marketplace: we do not buy, sell, hold or ship any item, and we take no part in any transaction between you and your buyers or sellers. Pokeback offers no gambling or game of chance: the estimated average value of a sealed product is statistical information, never a promise of value.

2. Account

• One account per person, created with an e-mail address or with "Sign in with Apple". You must be at least 15 and, to subscribe, have legal capacity to contract or the consent of a legal guardian.
• You are responsible for keeping your sign-in methods and the access tokens you create confidential.
• You can delete your account at any time from the app or the web app (steps). Deletion is permanent, immediately or at the end of the period you choose on the web.

3. Plans and modules

• Free: unlimited scanning, collection up to 100 items, sales and purchases, market prices, Flip or not?, "Say it".
• Pro and Founder: unlimited collection and the Drop, scouts, Radar, charts, exports, full Opening, Autopilot and tax pot modules.
• Seller+: everything in Pro, plus the team, advanced tax, counter and show, API and MCP, acting assistant and eBay publishing modules.
• Each plan’s features are grouped into modules, which you turn on in the app (Account, "Your modules"). A module is not sold separately. Game and language coverage is never reserved to a paid plan.
• Scouts run on credits included in your plan; extra credits can be bought one-off. A used credit is not refundable, unless the law provides otherwise.
• Plan contents may change. A paid feature you use is not removed from a plan during a paid period without informing you.

4. Subscriptions

• Prices in France; the price shown by the App Store in your country, before any purchase, prevails (pricing).
• On the App Store, the subscription is bought and billed by Apple, to your Apple ID, when you confirm the purchase.
• Automatic renewal: the subscription renews automatically for the same length and at the same price, unless cancelled at least 24 hours before the end of the current period. Renewal is charged within the 24 hours before the end of the period.
• Free trial: the Pro trial lasts 7 days and is offered once per account. Nothing is charged during the trial. Unless cancelled at least 24 hours before it ends, it becomes a paid subscription to the chosen plan.
• Cancellation: in the iPhone settings (your name, then Subscriptions), or from the app (Account, Subscription, "Manage my subscription"). Cancellation takes effect at the end of the current period; you keep access until then.
• Refunds: a started period is not refunded pro rata, unless the law provides otherwise. Purchases made on the App Store are refunded by Apple, under its own terms (reportaproblem.apple.com).
• Restore purchases: on a new device, sign in to the same account; in the app, Account, Subscription, "Restore purchases".
• The subscription is unified: it gives the same rights on iPhone, iPad and the web.
• Moving to a lower plan: nothing is deleted; beyond the limits of the new plan, your data stays readable.
• Deleting your account does not cancel an App Store subscription: cancel it with Apple.
• Purchase on the web, when offered: it is billed by Stripe. You have a 14-day right of withdrawal from the subscription date. By subscribing, you ask for the service to start immediately; if you withdraw, we refund the part of the period not provided (French Consumer Code, art. L221-18 and L221-25). For scout credits bought on the web, you ask for immediate supply and acknowledge that you lose your right of withdrawal once they are used (art. L221-28). Write to support@pokeback.app.

5. Your content

• You remain the owner of your data, photos and texts. You only grant us the right to host, reproduce and process them to provide the service, for as long as your account exists.
• Unless you turn this sharing off, your sale prices feed anonymous, aggregated community prices, published only when at least 5 different sellers contribute.
• A public storefront or recap link you create is visible to anyone who has its address. You are responsible for what you publish there and can remove it at any time.
• You are responsible for the third-party data you enter (buyer usernames, identities in the police register) and for its lawfulness.
• You upload no unlawful content and no content you do not hold the rights to.

6. Organisations and members

• An account holder can create an organisation and invite people to it, with the viewer or editor role. The organisation’s data belongs to its owner.
• The owner is responsible for the access they grant and for their members’ actions on their data. Every change is logged with its author.
• If the owner deletes their account or the organisation, members lose access; their own data is not affected.

7. Scouts, marketplaces and assistants

• Pokeback automates no action in your selling accounts, never signs in to them and never asks for your credentials.
• Scouts: you ask us to visit your own public seller page to spot your sales. You only point us to your own pages. A spotted sale is recorded only once you confirm it, at the displayed price, which you can correct.
• Nothing is published or changed on a third party without your consent: an eBay listing is published only when you launch a Drop after connecting your eBay account, and Autopilot only adjusts a listing’s price if you gave it that level of autonomy, with 24 hours to undo. For other marketplaces, Pokeback prepares a text or a file that you publish yourself.
• You comply with the terms of the marketplaces you sell on. Your eBay connection is also governed by eBay’s terms.
• Access tokens and MCP connector: a read token can never change your data. An assistant token (Seller+ plan) prepares actions that only run with your approval. You choose the scopes and length of each token and can revoke it at any time, with immediate effect. Data read by a third-party tool is then governed by that tool’s terms.

8. What Pokeback does not do

• No investment advice. Trading cards are not presented as an investment. Market prices, estimated values, unrealised margins and price suggestions are information, never a recommendation to buy, sell or hold.
• Indicative market prices. The catalogue and market prices come from third-party sources, the community or your own entries. They may be incomplete, inaccurate or out of date and are provided without warranty. Each price shows its source and date; a manual value is always possible and takes precedence.
• Indicative tax help. DAC7 threshold tracking, the receipts book, the purchase register and contribution estimates are record-keeping aids, computed from your entries and published rates. Pokeback files nothing, gives no tax or legal advice and does not replace an accountant: have your situation checked by a professional.
• No card expertise. Pokeback predicts no grade and gives no opinion on a card’s authenticity.

9. Acceptable use

You agree to use Pokeback only for your own business or collection, or that of the organisation you belong to; not to try to access other users’ data, bypass rate limits or extract the catalogue automatically; and not to use Pokeback for any unlawful activity.

We may suspend an account in case of serious breach, after informing you except in an emergency (security, fraud).

10. Intellectual property

• Pokeback, its code, design and texts belong to GABEM SAS. We grant you a personal, non-exclusive right to use the app and the service for as long as your account exists.
• Game and marketplace names, logos and artwork belong to their respective owners; Pokeback is an independent tool, affiliated with none of them (Trademarks and notices).
• You can export your data at any time in an open format.

11. Availability and liability

• We make our best efforts to keep the service available, without guaranteeing continuous availability. Features may be interrupted for maintenance or security.
• We are not liable for a purchase, sale, pricing or filing decision you make based on information from Pokeback, nor for data loss due to a cause not attributable to us. Export your data regularly.
• Nothing in these terms limits the rights you hold by law as a consumer, in particular the legal guarantee of conformity of digital content and services (French Consumer Code, art. L224-25-12 et seq.), nor our liability for gross negligence or wilful misconduct.

12. Personal data

See the privacy policy.

13. Changes and termination

• We may change these terms; any significant change is notified in the app at least 30 days before it takes effect. If you refuse it, you can cancel your subscription and delete your account.
• You can terminate at any time: cancel your subscription (section 4), then delete your account.
• We may end the service with at least 60 days’ notice; you will then be able to export your data.

14. Governing law and disputes

French law. In case of dispute, first contact support@pokeback.app. If you are a consumer and our answer does not satisfy you, you can use the consumer mediator free of charge: contact details available on request. Failing agreement, the courts with jurisdiction are those designated by law.

15. Terms specific to the iOS app

• These terms are concluded between you and GABEM SAS, not with Apple. GABEM SAS, not Apple, is solely responsible for the app and its content.
• The licence to use the app downloaded from the App Store is governed by Apple’s standard Licensed Application End User License Agreement; these terms add to it for the Pokeback service. In case of conflict, that agreement prevails for the app licence.
• Apple has no obligation to provide maintenance or support for the app. For any question: support@pokeback.app.
• If the app fails to conform to an applicable warranty, you may notify Apple, which may refund the app’s purchase price; to the extent permitted by law, Apple has no other warranty obligation regarding the app.
• Apple is not responsible for claims relating to the app (product liability, legal or regulatory non-compliance, consumer protection, intellectual property): such claims are handled by GABEM SAS.
• You represent that you are not located in a country subject to a US embargo and are not on any US government list of restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.